Supplements are made in factories, not in marketing departments. This page sets out who makes ours, what that operation is certified to, and what we are not going to claim.
We don't own a factory — and here is why that's the right way round
We are a small British brand. Our products are made for us by a UK manufacturing partner rather than by us, and you should hear that from us rather than work it out.
It also means the certification that matters isn't a badge we bought. It belongs to the people actually blending, encapsulating and packing what arrives at your door — and it is audited by a third party who has no relationship with us at all.
FSSC 22000, issued by LRQA under UKAS accreditation
Our manufacturing partner holds FSSC 22000 certification. The certificate is issued by LRQA — an independent certification body — and carries UKAS accreditation, which is the UK's national accreditation body. In plain terms: someone independent checks the factory, and someone else independent checks the checker.
The certified scope is specific rather than general: blending, tableting, hardshell encapsulation and packing of food supplements, and the packing of softgel food supplements. That is the actual making of what you buy, not a company-wide badge that happens to sit on a letterhead.
Why FSSC 22000 rather than just ISO 22000
You will see "ISO 22000" on a lot of supplement websites. FSSC 22000 is the fuller scheme, and it is built from three parts:
- ISO 22000:2018 — the food safety management system itself
- ISO/TS 22002-1 — prerequisite programmes, meaning the physical conditions of the site: layout, pest control, cleaning, personal hygiene, waste
- Additional FSSC 22000 requirements, including food fraud and food defence
It is recognised by the Global Food Safety Initiative, and it requires at least one unannounced audit within each three-year certification cycle. That last point is the one worth caring about, because anyone can tidy up for a booked inspection.
FSSC certification is publicly verifiable in the FSSC 22000 database of certified organisations at fssc.com.
HACCP
HACCP — Hazard Analysis and Critical Control Points — sits inside ISO 22000 and is worth understanding on its own, because it is preventive rather than reactive.
Rather than testing the finished product and hoping, HACCP identifies the specific points in production where something could go wrong and monitors those points continuously. Problems are designed out rather than caught afterwards.
Certified organic, where we say so
Several of our products are Soil Association certified organic under registration GB-ORG-05. That is a number you can look up, and organic certification is independently audited — unlike the word "natural", which anyone may print.
Where a product is certified, the registration number is stated on the product page and on the label. Where it isn't, we don't imply it.
Banned-substance control for sports products
Our creatine and whey protein are made in a facility certified under the Informed programme for banned-substance control in sports nutrition.
A distinction worth knowing, because brands blur it: Informed Manufacturer certifies the facility. Informed Sport certifies individual batches. If you are a tested athlete, check which one a product actually carries — ours included. The certification held is stated on each product's label.
UK regulatory compliance
We are a British company selling to British customers, under British law:
- The Food Supplements (England) Regulations 2003
- The Food Safety Act 1990
- Registered as a Food Business Establishment with Trading Standards
- The GB nutrition and health claims register, which governs what we are permitted to tell you an ingredient does
That last one shapes this whole website. If you want to know how it works, and why a great deal of supplement marketing falls outside it, we've written it up plainly: supplement health claims, what's legal and what's marketing.
What we don't claim
We are not going to tell you that every batch is sent to an independent laboratory for testing, because that is not how our range is made, and we would rather you heard it from us than assumed it. A great many supplement brands imply exactly that. Ask them which laboratory, and how often.
What we will tell you is what is in the pot. Every active is printed at its own weight — no proprietary blends, no headline number covering a formula you can't see. The full label is transcribed into the Ingredients tab on every product page, so you can read it before you buy rather than after it arrives.